Comprehensive and overall solution which covers travel, conferences and expense management.

”COOP has been a member of TPE since 1992, and as late as at the beginning of 2019 we scanned the market thoroughly for alternative providers of travel, conferences and expense management. Not because we were in any way unhappy with TPE, but because we wanted to ensure that we still had the best solution, that not only works well, easily and intuitively for our employees and secretaries, but one that also ensures that we always purchase at the cheapest price, “ begins Kim Henry Jensen, Director – Investments & Company Services, COOP Danmark.

”In spite of the many offers we received, we had to conclude that TPE provides the best overall solution which ensures that we do not have to worry about the price. We simply know that they provide us with the best and cheapest options that works for our purchasing patterns. We therefore rest assured that we are collaborating with a purchasing and member association which is so inclusive and well-founded that it cannot be beat in a price match”. Today COOP use TPE’s full service solution, where TPE handles all travel arrangements and travel expense management, including payment of disbursement and mileage allowance + manages our company’s Brobizz-scheme. This means that TPE in a broad sense runs COOP’s total travel management - from consulting on travel policy and phrasing it, handling purchasing agreements, including a very large meeting and conference program - to cut-and-dried completed travel expense management.

”One might say that TPE works as a supplementary wage administration for us. For example, anyone with a company car or anyone who requires a lot of mileage allowance, has a brobizz which is automatically integrated with TPE’s back-end and SAP Concur. All the employees have to do to get their reimbursement is enter their mileage into the system and wait for their manager to approve it. Usually this does not take more than one day before the transaction is completed, and unlike how it used to be, no one has to wait until the next payroll process. We use one place and one uniform approach for all disbursements - be it fuel, mileage, brobizz, flight tickets or something entirely different”, explains Kim Henry Jensen.

”Furthermore, our internal First Cards, which is a Mastercard credit card, are issued by TPE and thus completely integrated and connected with SAP Concur. Therefore we do not use physical receipts/vouchers and manual transactions, but just scan any receipts incurred by purchases made with credit cards.” The collaboration with TPE also ensures compliance with all travel policies and internal governance regulations:

”The system handles everything and only shows our employees their actual booking options. This means that the system has a built-in watchdog that easily and safely ensures that we are always in compliance with governance regulations - and this without our employees having to trawl through travel policies and regulations, they can just book and go.”