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End-to-end travel sourcing and expense management made simple
Expense management – why..
06.01.2021 - Case story
Automated tools are speeding up reimbursement claims but companies need a broader strategy to optimise expense processes and improve the quality of reporting. Too many businesses remain stuck in the early 1990s when it comes to handling their expenses, according to a recent study by the online booking and expense management provider KDS. The study surveyed more than 1200 white-collar workers and found 48 per cent of them are still filling in passive documents such as an Excel spreadsheet to mak...
Getting to know you – ho..
Travel suppliers are building massive databases that allow them to deliver carefully customised offers to entice your company’s travellers. Will you have to start personalising your managed travel programme as well to keep those travellers compliant? “Over the next five years I will know exactly who each one of my 90 million passengers is. I know you’re married, you have two children, where you travel, when you travel, [which football team] you support. We have all that inform...
Let’s get together – how..
Bringing meetings spend under control is even tougher than running a general business travel programme. But escalating security concerns and evolving technology are persuading managers to take another look. Here’s how to get your meetings strategy started. Businesses often spend as much money on meetings as they do on normal corporate travel (also labelled “transient travel”). Yet far fewer companies create a programme to manage meetings strategically in the same way as their...
Turning data into action..
Key performance indicators provide an instant snapshot of the state of your travel programme. But how do you choose the metrics that really show you and your travellers where to save costs and make other improvements in line with strategic priorities? Why you need KPIsKey performance indicators have become an accepted tool for improving all aspects of business management – and travel is no exception. KPIs are the essential measurements which reveal the health of your organisation’s...
Driven to succeed – why..
The Uber revolution and some excellent new management technology mean businesses can no longer ignore how their travellers book taxis and limos. Do you control your ground transportation (taxis and chauffeured cars) as carefully as you manage your air and hotel spend? If the answer is no, you are not alone. “Ground transportation is an isolated and forgotten piece of travel,” says Jonathan Willoughby, director of UK and Europe operations for SummitQwest, a consultancy specialising i...
Move with the times – ta..
A mobile strategy for your travel programme is no longer optional but essential for understanding, engaging with and steering travellers. Twenty years into the Internet age, no managed travel programme still operates only with pen and paper. But, increasingly, being online without being mobile too looks equally out of date. Now is the time to join the digital party before it is too late. A recent survey by Business Travel News found that 299 out of 300 corporate travellers use smart m...
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